FAQ/Policies

Our Promise...

Our Story

We recognize that Silent Weekend cannot be replaced, as Mike and Maureen stepped away for personal reasons. However, with the help of Mike, we can honor them both by building on what they established and “Continuing the Legacy“. We promise to provide quality learning and teaching environments by creating intentional connections between members of the signing communities.

Our Vision

Language learning is a lifelong experience. We are creating learning and social opportunities for people to thrive as learners and users of ASL to encourage growth.

Our Mission

We believe in investing in signing communities, families, and individuals - providing a space for each community to immerse themselves in educational and social experiences regardless of signing ability.

Key Policies You Need to Know

Language of the Hands Up Conference

  • The official language of the Hands Up Conference is American Sign Language (ASL). Workshops, presentations, and general communication will be conducted in ASL, no voice interpretations will be provided.
  • The Fledgling Conference workshops will have different communication expectations.
  • If you require reasonable accommodations per the Americans with Disabilities Act, to participate in the Hands Up Conference contact us at conference@handsupcommunications.com. Requests for accommodations must be received before May 1, 2025 – we cannot assure provision of services for requests received after May 1, 2025.
  • All participants must pay the conference registration fee(s) regardless if dDeaf, Hard of Hearing, Hearing, CODA, etc.

Cancellation Policy of the Hands Up Conference

  • All refund requests submitted on or before December 31, 2024 will have a $50 fee deducted from the refund amount.
  • Refund requests submitted on or after January 1, 2025 to April 30, 2025 will have a $100 fee deducted from the refund amount.
  • No refunds will be issued after May 1, 2025.
  • Please email conference@handsupcommunications.com regarding refunds.

Frequently Asked Questions & Policies

“In the end, the only dumb question is the one you didn’t ask.” – Unknown

Do you have paperwork to offer my employer for reasons why I should go to the Hands Up Conference?

Check out our Justification Letter to offer your employer. The conference’s primary goal is to provide world-class professional development for sign language professionals. Hands Up Communications has contracted with subject matter experts to address the needs of sign language interpreters, American Sign Language instructors, interpreter training instructors, and teachers of the Deaf to name a few.

Your employer can invest in THEIR future by covering the cost of your attendance at the Hands Up Conference – making you a better you!

Is food provided with my conference registration ticket?
  • Food is not provided with registration.
  • We have scheduled mealtimes for you to visit surrounding restaurants or go to the mall’s Dining Pavilion. There is a Chick-Fil-A and Starbucks located on the main lobby floor of The Florida Hotel.
  • Complimentary breakfast is not provided at The Florida Hotel – please plan accordingly.
Food Location
When is the last day I can register for the Hands Up Conference?
  • You will be able to register for the conference at the printed conference prices until Wednesday, June 19, 2025.
  • The cost for day-of-registration is $500.00 per person, this will cover your attendance at the entire conference – but does not guarantee that we will have handouts, conference books, or other conference related materials. NOTE: You can pay for each day separately (a la carte) or the whole conference.
Pricing Schedule
Do you offer Group/Student Registrations?
Please contact us at conference@handsupcommunications.com to discuss organization, school, or group rates.
Pricing Schedule
Student Rates
Where do I book my hotel? Why should I book through your website?
  • We have worked with the hotel to get a competitively priced hotel room.
  • You will be an elevator ride away from the workshops, vendors, and sponsors!
  • To book a “blocked room” call Florida Hotel & Conference Center at 407-859-1500, space is limited – the hotel is located at 1500 Sand Lake Road, Orlando, Florida 32809 – don’t forget to mention the Hands Up Conference.
  • Peace of mind – you are so close to all the fun, learning, and shopping.
  • Check out the link www.handsupconference/hotel for more information and finding the link to book your stay online.
How can I volunteer?

Volunteer opportunities will be open in March 2025 as an Ambassador. But don’t wait to apply to become an Ambassador! We recommend getting your registration as soon as possible. If selected to become an Ambassador for our 2025 conference, your registration will be refunded and will include your hotel stay! Register your ticket now for the best price available in the event you are not selected. Good luck and we look forward to working with you!

Will there be an opportunity to provide feedback about the conference and workshops?

At the conclusion of the conference, you will be able to provide feedback on the Conference Survey form in the back of the conference book. Your feedback is very important to us, and we want to hear from you! Please take a few minutes to complete the post-conference survey. The satisfaction and education of each participant is very important to us. All workshops will require all participants to complete an RID CEU evaluation form. However, Fledgling Conference workshops will have a separate evaluation form.

Get in Touch

“The more that you read, the more things you will know.
The more that you learn, the more places you’ll go!” – Dr. Seuss

Call for More Information

Bill Ross: 828-390-1186
Shannon Rippeto: 763-248-3550
VP: 352-509-5412